"The problem is that most courses teach what is wrong."
-- W. Edwards Deming - Quality Founder - (see Deming's Quotes)
Like in Physics, many people seem to learn Statistical Process Control through Six Sigma without really understanding. This flaw pattern in conventional education has been underlined in Richard Feynman's book chapter untitled "Learning without understanding":
"I often liked to play tricks on people when I was at MlT. One time, in mechanical drawing class, some joker picked up a French curve (a piece of plastic for drawing smooth curves - a curly, funny-looking thing) and said, "I wonder if the curves on this thing have some special formula?"
I thought for a moment and said, "Sure they do. The curves are very special curves. Lemme show ya," and I picked up my French curve and began to turn it slowly. "The French curve is made so that at the lowest point on each curve, no matter how you turn it, the tangent is horizontal."
All the guys in the class were holding their French curve up at different angles, holding their pencil up to it at the lowest point and laying it along, and discovering that, sure enough, the tangent is horizontal. They were all excited by this "discovery" even though they had already gone through a certain amount of calculus and had already "learned" that the derivative (tangent) of the minimum (lowest point) of any curve is zero (horizontal). They didn't put two and two together. They didn't even know what they "knew."
I don't know what's the matter with people: they don't learn by understanding, they learn by some other way-by rote, or something. Their knowledge is so fragile."
Thursday, November 1, 2007
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